Outlook latest version works in our tests (macOS 10.15.x) . Are you seing a message that says
No linkable item found in
?
If so, the issue might be something in here: No Linkable Item in … – Hook. (that will be updated this week-end with additional troubleshooting tips).
Meanwhile, if anyone is having trouble with Outlook they may wish to try running this in Apple’s Script Editor while Outlook is running, with a message selected, and let us know the result (here or via PM or email):
tell application "Microsoft Outlook"
set messageList to current messages
if current messages is not missing value and current messages is not {} then
set myObj to item 1 of messageList
else
set objs to selected objects
if objs is not missing value then
set myObj to item 1 of objs
end if
end if
set objId to id of myObj
set myClass to ""
if class of myObj is calendar event then
set objName to subject of myObj
set myClass to "calendar"
else if class of myObj is incoming message then
set objName to subject of myObj
else if class of myObj is outgoing message then
set objName to subject of myObj
else if class of myObj is task then
set objName to name of myObj
set myClass to "task"
else if class of myObj is note then
set objName to name of myObj
set myClass to "note"
end if
end tell
if objId is not missing value and objId is not equal to "" then
if myClass is not missing value and myClass is not equal to "" then
return "[" & objName & "](outlook://" & myClass & "/" & objId & ")"
else
return "[" & objName & "](outlook://" & objId & ")"
end if
end if
, on 