The thing was that I upgraded hookmark from hook, bought a pro version and got a “no linkable item found in Devonthink 3”, then I started to search in the internet for a solution (the official page of hookmark does not help as there is no Devonthink 3 in automation list of privacy setting on mac). I located the problem possibly to be the permission or access to automation, but find no solution to add an application manually into the list of automation in security & privacy settings, neither does the hookmark request access.
I did some experiments to reset the permissions incluing permission for automation, but one of them destroyed my permission settings. I resetted all the permissions by sudo tccutil reset All to let hookmark ask for access again but hookmark remains silent. Currently the automation list in security & privacy settings is empty, but previously it contained some applications. Especially some items were contained by hookmark like chrome and several note apps (probably inheritted from older version of hook, I upgraded today). So now hookmark does not work at all, even with chrome and some other apps which worked well before I reset permissions.
I am still confused on whether it is a bug of macOS or hookmark. Probably a bug of macOS, because I found my whatsapp on mac does not request access to microphone, but my whatsapp is an older version. I’ll upgrade it and have a test after I finish this post.
On a seperate note, is it possbile that some application might adjust my permission settings resulting in discrepancy between my setting and its adjustment. A weird circumstance is that before I did the experiment, hookmark worked well with marginnote, a note app, while marginnote was also not on the list of automation below hookmark. After the experiment, it does not work.
My OS version is 13.2 Ventura and I have upgraded hookmark to the latest version.
Anyone can help me to identify the problem would be much appreciated. SOS
It sounds like your permissions database is corrupted. Normally resetting it should do the trick. I’m wondering if there is a specific issue related to Ventura happening here.
Do you use other tools that require permissions, such as:
Daniel Alm’s Timing.app. It helps users keep track of time users spend on given files and domains, including file names and web page names.
As a workaround until finding a fix for this you can still find your bookmarks by doing ⌘F and searching. If the app has its own URL scheme, you can narrow down the bookmarks with it, such as “OmniFocus” or “url:OmniFocus”. Partial matches will work “url:omnif”. There’s a NOT operator and other syntax you can leverage. Entering part of the title item in the search (possibly with other info like the URL scheme) will narrow down your search.
I tried Timing.app, and it asked acess to automation for finder and chrome. I granted and they were displayed in the list. So it’s Hookmark’s problem, I guess?
Yes tab looks same, but mine is automation tab, which does allow me to add any application manually (at least so far I don’t find any way do to this). My accessibility tab works fine, but I also tried it but it did not fix my problem.
By the way, timing.app works well, which might mean the problem comes from hookmark. I also tried hookmark’s older version but the problem persists. Is that a consequence of macOS’s update, resulting in the incompatibility that, macOS probably has changed its logic to allow an application to send prompt for permission request? If you are developer, could you please try on in macOS 13.2, so that I can know it’s not only me who get this trouble at least.
especially the prompt for requesting access to Automation, as the Availability requesting works well at the first start of hookmark (it prompted to ask for it).
Could you please delete all prior instances of Hook and Hookmark. Reboot. Download and re-install Hookmark 5. Relaunch. Try Hookmark again in Finder. Try Hookmark in some app that you’ve never used Hookmark with before.
Could you please send us a screenshot of your automation tab where Hookmark should be?
Thank you for your kindest help. I finally resovled it by resetting NVRAM, all applications need permission now prompt to request. To reset NVRAM, just input NVRAM -c in terminal or in the terminal of recovery mode (in my case I used the latter) and reboot the mac. It will report an error but doesn’t matter and it should do it.
It turns out to be neither Hookmark’s nor macOS’s problem, but my problem.
I hope it helps to anyone who has same or similar issue.
Not sure if this is the right thread, but I am having similar trouble getting Hookmark to work. It all started when I switched from Hookmark Pro to the SetApp version of the app.
Now it gives me “no linkable item found in Hookmark” whenever I try to create a link in Apple Mail and other apps.
I did the tccutil reset All thing mentioned in this thread and also NVRAM -c. Both to no avail. I also deleted and reinstalled Hookmark from SetApp. Still no luck.
I can access my previously saved bookmarks via the settings. But I cannot create new links.
Thank you for contacting us and sorry about this issue, @lostintime .
(1) It seems Hookmark is in foreground. Just want to confirm, if you select a mail in Apple Mail, invoke Hookmark, you see “No linkable item found in Hookmark” instead of “No linkable found in Mail”?
(2) Also could you please make sure only one copy of Hookmark on your machine?
(3) Please open System Settings, type “automation” in search field, select “Allow applications to automate your Mac”, and check if the switch is on for Mail. If it is on, switch it off and on again. See if it resolves the issue.
(1) Yes, I see “No linkable item found in Hookmark”. The behaviour is not specific to Apple Mail.
(2) I just scanned the Harddrive. As far as I can see, I have only the SetApp version of Hookmark installed.
(3) This is interesting: I seem to have Hookmark enabled under automation, but there doesn’t seem to be an option to add specific applications to it … (see screenshot)
I currently have about 400 bookmarks in my list. Is there a way to export those? Than I would try to remove all references and files pertaining to Hookmark again, start from scratch and then import my saved bookmarks.
Is your Hookmark in foreground mode? If yes, could you please switch it to background mode and see if there is any difference? To run Hookmark in the background, open the Hookmark Settings window, go to the ‘Advanced’ tab, and turn off the ‘Show Dock icon’ option.
Thanks again, @bchend. I am happy to report that completely deleting Hookmark and then installing it again through SetApp did the trick. I have it set to Foreground mode now. I imported my saved bookmarks back into Hookmark and they’re all there.
I’m so glad Hookmark is working again. I have come to rely on it very much.
