Hook Loses Its license every few months and then says validation fails

Every 2 or three 3 months Hook loses its license and using the activate license link it fails. There is no easy way to get support. Hook doesn’t follow normal any of the usual use patterns for license authentication and it isn’t well documented (or if it is it isn’t easy to find).

Sorry about this license issue, @vanderwal .

I just replied to you in another post.

There is a web page for Hookmark licensing:

I agree with you. It is not easy to find. I found it by searching with keyword: license.

Thank you

I had found this and what Paddle sent wasn’t correct and each license I tried came back with the license couldn’t be processed. It was odd.

Sorry for the confusion. We will see how we can improve this.

There are two kinds of licenses, one is the update license and the other is the original license, which is the first license you purchased. The update license you only need apply it once. After that, you always use the original license for the license activation.