Email links across computers

I just started using Hookmark. Great product. I apologize if this topic has been covered before.

I use MailMate across two computers. When I hook an email on one computer, it doesn’t call up the same email on the other. Is there any way to work around this?

Welcome to Hookmark forum, @Redhawk .

When you say “I hook an email on one computer”, do you mean you hook an email to a bookmark(a document, or an email, note…)? If both of them exist on your second computer, it should work.

Please correct me if I misunderstood. If you can post some screenshots that can illustrate this problem, that would be very helpful.

Thank you

So I relooked at this. The problem might be with Obsidian.

I created a note on Obsidian with a list of links related to a project, including emails.

When I click on the Obsidian note on my main computer related to the email links, they all work correctly. When I go to the Obsidian note on my laptop (my Obsidian vaults are both synched to both computers) and click on the same links, they go to different emails. These links are to emails within both Mailmate and Outlook.

When I go to bookmarks on Hookmark, those emails resolve correctly on both my computers.

Thank you, @Redhawk .

Could you please compare the links in two computers and see if they are identical? Just want to make sure.

Yes, identical. I just checked.

Thank you, @Redhawk .

On you laptop. copy the email link from Obsidian, and open it in Spotlight search (command+space), does it open the right email?

Upon further examination, this appears to be an Outlook issue. Hooked Mailmate emails work fine across my computers. Outlook only works within same computer. Link doesn’t even show up on Spotlight.

Thank you, @Redhawk .

Perhaps Outlook email link is local. For the same email, could you please do “Copy Link” in Hookmark on both computers, and see if the links are identical?

Each link only works on same computer. Don’t open on opposite computer. link url number is different. I was using Markdown links before.

Thank you, @Redhawk .

This is because Outlook did not serve a RFC-5322 compliant ID for email messages, making it impossible to create links to emails in Outlook that worked across different instances of Outlook, even for the same user. Nor of course could those links be used between different users.

Yeah, I can’t stand Outlook. Only use it when I have to for work.