moved to a new mac and trying to re-activate the license. Gives me just an error:
"Hook activation failed (Status Code: 500) Error: Internal sever error. Please try again later or contact CogSci Apps Corp. (email@example.com).
When I send an email to firstname.lastname@example.org, it also fails and says, recipient unknown.
Anyone has an idea how to reactivate a license?
Hi @eMaX .
the email activation instructions are here Activating your license of Hook productivity app for Mac – Hook, which says:
If you get a notice from Hook saying that your “License Key” has expired (per #2 above), this notice will contain a link to a webpage. That very simple webpage contains a field where you can enter your email. Enter your email here. Then Paddle will send you a new license key activation email again: (per #2 above). That will repeat the activation process…
From your post it sounds like something went wrong with that link. We are looking into it.
The email address should be email@example.com. We’ll check to make sure
support@hook... is not used, but I’ve setup email forwarding just in case.
Well, it’s not working. I never receive any email (which may be since I was using a “+” in the mail).