After updating to Hook Version 3.3.2 (4565; Integration v. 186), I cannot link to emails in Spark any more and I get the message: NO linkable item found in Spark.
Before this update, it worked properly for me.
I have Spark Version 220.127.116.117 installed.
It’s working now with Hook Version 3.3.2 (4565; Integration v. 187).
Thank you for letting us know!
I am glad it works.
It stopped working again with Spark Version 18.104.22.1688(5a789b5) and Hook Version 3.3.2 (4565; Integration v. 190).
It’s working again with Spark Version 22.214.171.1245(4499a20) and Hook Version 3.3.2 (4565; Integration V190).
We’re using their API, so if there’s an issue it’s very likely to be that, for whatever reason, Spark is not responding to the request.
That’s sad news! It’s quite annoying as I keep getting that issue.