Browsers crash when Hookmark is invoked on some webpages

For the last couple weeks, I’ve found that, every once in a while, Hookmark was no longer running (unthinkable!). So I set up Keyboard Maestro to give me a notification whenever it quietly quit in the background. Turns out that it’s always when I invoke Hookmark in a web page – but not all webpages. I’ve not yet been about to discover which ones, but recently it happened with the DHL Track & Trace site, both in Safari and Chrome. There doesn’t seem to be any pattern to which websites trigger the crash. And sometimes it happens when I use my global Hookmark keyboard shortcut, sometimes when that works, but then the site crashes with “Copy markdown link”.

Anyone having anything similar?

Sorry about this issue, @AutonomyGaps .

Could you please let us know your Hookmark version and macOS version?

Have you sent the crash reports to App Center? If not, could you please open Console->Reports->Crash Reports, and send us the crash reports for Hookkmark?

Thank you

I’m using SetApp Version 6.2 (6017; Integration v. 333) on macOS Sonoma 14.5.

There are no crash reports. Hookmark just quietly stops working, as if I’d issue a command to close it.

Did you enable to add bookmark to Instapaper when you do copy link?

If yes, could you please reenter the account info in Hookmark preferences->Services->Intapaper?

Thank you

Not enabled. No Services are enabled in Hookmark for me.

I did manage to capture this error in Console when I just tried to Copy as Markdown. It’s strange, because I’ve never had Pinboard account, if that’s what it’s refering to:

Thank you for the info, @AutonomyGaps .

Could you please run the following command in Terminal and post the result here?
(1)
defaults read com.cogsciapps.hook PinboardEnabled

(2)
defaults read com.cogsciapps.hook preference.services.instapaper.enabled

Thank you

Checked. These are the results:

The domain/default pair of (com.cogsciapps.hook, PinboardEnabled) does not exist
The domain/default pair of (com.cogsciapps.hook, preference.services.instapaper.enabled) does not exist

Sorry, I forgot you have Setapp version.

The commands should be:
(1)
defaults read com.cogsciapps.hook-setapp preference.services.instapaper.enabled

(2)
defaults read com.cogsciapps.hook-setapp PinboardEnabled

Thank you

You’re right! For Instapaper, I got the return of “1”.

But I still don’t see where I might have enabled Hookmark to add bookmarks to Instapaper when I do “copy link”. Can you help me with that?

that would be in Hookmark’s services preferences panel, but it sounds like you didn’t enable it.

To turn it off, please do:

defaults write com.cogsciapps.hook-setapp preference.services.instapaper.enabled 0

does that make a difference?

Aside from making it impossible to click on the menubar icon and get options, it doesn’t seem to change things. Hookmark still crashes when using the “Copy” keyboard shortcut.

To be clear: I don’t use Instapaper anymore, but perhaps I need to provide credentials before I can disable it?

Sorry about this , @AutonomyGaps .

The command to turn off the service should be:
defaults write com.cogsciapps.hook-setapp preference.services.instapaper.enabled 0

sounds like it’s hanging rather than crashing. Could you please email support@cogsciapps.com a compressed process sample next time this happens? Cf. How to Take a Process Sample of Hookmark with Activity Monitor app. That should help us narrow it down.

The title of this topic is currently “Browsers crash”. and you mention :

So the browser itself crashes? If so, which browser?

Just an update: for now, it seems to have stopped, though I’m not quite sure why.

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