Hook 3.1 4331, 170 on Catalina 10.15.7
Hello,
Every time I open Hook, there is a 4 second delay with “loading”, spinning wheel on the right and later (not shown) apple’s spinning wheel.
I can’t afford such a delay in terms of workflow.
thank you for your suggestions
I’ve reported this bug previously. Waiting to hear back.
1 Like
I just found the bug. It appears to be in Preferences → Recent Items
Just uncheck the recent items box. I tried any number of recent items from 1 to 20: as soon as the box is checked, the bug appears.
Please let me know if it works with you
thank you
I have to untick both recent and pinned items to get around the problem. Have you got any pinned items?
yes, I have pinned items.
LucB
July 16, 2021, 9:15pm
6
This functionality will be significantly redesigned in Hook 4. Moved to its own foreground window.
Meanwhile is it possible that some of the referenced resources are on a slow disk or network drive?
No — 2 websites and 4 local files in my home computer pinned. Same issue on work computer with different pinned.
1 Like
no extremely fast Internal 2 TB apple drive bought one year ago
1 Like
myildi
July 19, 2021, 6:01am
9
I have observed this myself too. Unfortunately, I find very useful the Recent items functionality for Hooking together references. Maybe a better caching of the recent items could accelerate this.
I’m currently encountering this issue but only with my pinned items.
Does anyone know how to manually edit/clear pinned items?
Thanks!
LucB
December 10, 2021, 1:59am
11
thanks for letting us know. We optimized Pinned recently but there’s still work to be done.
LucB
December 10, 2021, 2:21am
12
menu bar icon> Preferences> Hide Pinned items
This does not clear them, it hides them.
We could provide a separate command to clear all pinned items.
We’re considering moving context-free content (Pinned, Search, Recent) to a separate side window as part of the optimization.
LucB
December 10, 2021, 3:40am
13
If you see this performance issue again, could you please take a process sample while Hook window is loading, compress it and email it to support@cogsciapps.com , referencing this forum topic?
cf:
How to Take a Process Sample of Hook with Activity Monitor app – Hook
LucB
December 14, 2021, 10:57pm
14
please let us know if you have Sync and Pinned enabled. If so, does turning Sync off make a difference?
LucB
December 17, 2021, 5:34am
15
We’ve made more performance improvements to Hook window in Hook 3.4 Public beta 3:
Hook 3.4 (4599) Public BETA 3 is now available. In addition to the above:
IMPROVED the efficiency of loading Hook contextual window when there are pinned items.