# 4 second delay every time I open Hook window
**URL:** https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496
**Category:** Discussion & Help
**Created:** [July 16, 2021, 11:34am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496 "2021-07-16T11:34:02Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@ronny213](https://discourse.hookproductivity.com/u/ronny213)
#### Post date: [July 16, 2021, 11:34am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/1 "2021-07-16T11:34:02Z")
Hook 3.1 4331, 170 on Catalina 10.15.7
Hello,
Every time I open Hook, there is a 4 second delay with “loading”, spinning wheel on the right and later (not shown) apple’s spinning wheel.
I can’t afford such a delay in terms of workflow.
thank you for your suggestions
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### Author:  [@stevelw](https://discourse.hookproductivity.com/u/stevelw)
#### Post date: [July 16, 2021, 11:54am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/2 "2021-07-16T11:54:32Z")
I’ve reported this bug previously. Waiting to hear back.
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### Author:  [@ronny213](https://discourse.hookproductivity.com/u/ronny213)
#### Post date: [July 16, 2021, 12:35pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/3 "2021-07-16T12:35:21Z")
I just found the bug. It appears to be in Preferences → Recent Items
Just uncheck the recent items box. I tried any number of recent items from 1 to 20: as soon as the box is checked, the bug appears.
Please let me know if it works with you
thank you
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### Author:  [@stevelw](https://discourse.hookproductivity.com/u/stevelw)
#### Post date: [July 16, 2021, 6:10pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/4 "2021-07-16T18:10:59Z")
I have to untick both recent and pinned items to get around the problem. Have you got any pinned items?
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### Author:  [@ronny213](https://discourse.hookproductivity.com/u/ronny213)
#### Post date: [July 16, 2021, 6:46pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/5 "2021-07-16T18:46:10Z")
yes, I have pinned items.
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [July 16, 2021, 9:15pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/6 "2021-07-16T21:15:53Z")
> [@stevelw](#):
>
> I have to untick both recent and pinned items to get around the problem. Have you got any pinned items?
This functionality will be significantly redesigned in Hook 4. Moved to its own foreground window.
Meanwhile is it possible that some of the referenced resources are on a slow disk or network drive?
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### Author:  [@stevelw](https://discourse.hookproductivity.com/u/stevelw)
#### Post date: [July 17, 2021, 12:01pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/7 "2021-07-17T12:01:33Z")
No — 2 websites and 4 local files in my home computer pinned. Same issue on work computer with different pinned.
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### Author:  [@ronny213](https://discourse.hookproductivity.com/u/ronny213)
#### Post date: [July 17, 2021, 1:45pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/8 "2021-07-17T13:45:08Z")
no extremely fast Internal 2 TB apple drive bought one year ago
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### Author:  [@myildi](https://discourse.hookproductivity.com/u/myildi)
#### Post date: [July 19, 2021, 6:01am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/9 "2021-07-19T06:01:33Z")
I have observed this myself too. Unfortunately, I find very useful the Recent items functionality for Hooking together references. Maybe a better caching of the recent items could accelerate this.
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### Author:  [@maplecommerce](https://discourse.hookproductivity.com/u/maplecommerce)
#### Post date: [December 8, 2021, 6:22pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/10 "2021-12-08T18:22:46Z")
I’m currently encountering this issue but only with my pinned items.
Does anyone know how to manually edit/clear pinned items?
Thanks!
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [December 10, 2021, 1:59am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/11 "2021-12-10T01:59:52Z")
thanks for letting us know. We optimized Pinned recently but there’s still work to be done.
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [December 10, 2021, 2:21am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/12 "2021-12-10T02:21:38Z")
> [@maplecommerce](#):
>
> Does anyone know how to manually edit/clear pinned items?
menu bar icon\> Preferences\> Hide Pinned items
This does not clear them, it hides them.
We could provide a separate command to clear all pinned items.
We’re considering moving context-free content (Pinned, Search, Recent) to a separate side window as part of the optimization.
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [December 10, 2021, 3:40am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/13 "2021-12-10T03:40:47Z")
If you see this performance issue again, could you please take a process sample while Hook window is loading, compress it and email it to [support@cogsciapps.com](mailto:support@cogsciapps.com) , referencing this forum topic?
cf:
[How to Take a Process Sample of Hook with Activity Monitor app – Hook](https://hookproductivity.com/help/more/how-to-take-a-process-sample/)
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [December 14, 2021, 10:57pm UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/14 "2021-12-14T22:57:26Z")
> [@LucB](#):
>
> If you see this performance issue again, could you
please let us know if you have Sync _and_ Pinned enabled. If so, does turning Sync off make a difference?
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### Author:  [@LucB](https://discourse.hookproductivity.com/u/LucB)
#### Post date: [December 17, 2021, 5:34am UTC](https://discourse.hookproductivity.com/t/4-second-delay-every-time-i-open-hook-window/3496/15 "2021-12-17T05:34:06Z")
We’ve made more performance improvements to Hook window in Hook 3.4 Public beta 3:
> [@Hook Version 3.4 Public Beta now available: Improved search and more](https://discourse.hookproductivity.com/t/hook-version-3-4-public-beta-now-available-improved-search-and-more/4287/9):
>
> [Hook 3.4 (4599) Public BETA 3](https://hookproductivity.com/release-notes/hook-3-4) is now available. In addition to the above: IMPROVED the efficiency of loading Hook contextual window when there are pinned items.