# Bug Reports

**URL:** https://discourse.hookproductivity.com/c/bugreports/14.md

[Latest](https://discourse.hookproductivity.com/latest.md) · [Categories](https://discourse.hookproductivity.com/categories.md)

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## [About the Bug Reports category](https://discourse.hookproductivity.com/t/about-the-bug-reports-category/71)

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**Author:** [@system](https://discourse.hookproductivity.com/u/system)\
**Replies:** 0\
**Last updated:** [January 29, 2019, 2:44pm UTC](https://discourse.hookproductivity.com/t/about-the-bug-reports-category/71 "2019-01-29T14:44:24Z")

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This forum is for bug reports only. Please do not include feature requests, support requests or other topics here. That will help other users and it will help Hookmark developers identify and manage issues. Non-bug repor…

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## [All Bookmarks not showing all bookmarks](https://discourse.hookproductivity.com/t/all-bookmarks-not-showing-all-bookmarks/9940)

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**Author:** [@maropa29](https://discourse.hookproductivity.com/u/maropa29)\
**Replies:** 12\
**Last updated:** [October 19, 2026, 10:00pm UTC](https://discourse.hookproductivity.com/t/all-bookmarks-not-showing-all-bookmarks/9940 "2026-10-19T22:00:21Z")

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I am testing Hookmark (again) and I am on the basic 7.3.1 version with Sequioa 15.7.3. Using Firefox and Brave. Bookmarking problem exists with both browsers. When creating a new hook with CTRL-H the message in the wind…

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## [Repeated crashes on 7.3.1](https://discourse.hookproductivity.com/t/repeated-crashes-on-7-3-1/9927)

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**Author:** [@mprazoff](https://discourse.hookproductivity.com/u/mprazoff)\
**Replies:** 3\
**Last updated:** [October 8, 2026, 9:03pm UTC](https://discourse.hookproductivity.com/t/repeated-crashes-on-7-3-1/9927 "2026-10-08T21:03:12Z")

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Updated Hookmark to 7.3.1 and Hookmark and Hookmark crashed. Unable to relaunch it. Downloaded the latest version and crash on launch continued. Same after a reboot. Using an M3 iMac with macOS 27.0.1 Basic crash summar…

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## [RELATED is rich for URLs and empty for files (7.2.2)](https://discourse.hookproductivity.com/t/related-is-rich-for-urls-and-empty-for-files-7-2-2/9905)

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**Author:** [@Starman](https://discourse.hookproductivity.com/u/Starman)\
**Replies:** 1\
**Last updated:** [September 17, 2026, 7:00pm UTC](https://discourse.hookproductivity.com/t/related-is-rich-for-urls-and-empty-for-files-7-2-2/9905 "2026-09-17T19:00:53Z")

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Environment: Hookmark 7.2.2 (build 6644), macOS 15.7.4. Large library — 67,828 bookmarks; 39,810 rows in fileinfo, 122,365 in link. RELATED is reliably populated when I invoke Hookmark on a web URL — twenty or more genu…

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## [Invoking mission control on dragging](https://discourse.hookproductivity.com/t/invoking-mission-control-on-dragging/9899)

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**Author:** [@apb123](https://discourse.hookproductivity.com/u/apb123)\
**Replies:** 1\
**Last updated:** [September 14, 2026, 4:47pm UTC](https://discourse.hookproductivity.com/t/invoking-mission-control-on-dragging/9899 "2026-09-14T16:47:03Z")

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I am trialling out Hookmark, and have encountered a problem.I’m using Golden Gate so I’m not sure whether it’s an issue with that or with Hookmark. Basically, when I drag a file to the Hookmark icon in the menu bar, it …

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## [The Firefox integration script revisited](https://discourse.hookproductivity.com/t/the-firefox-integration-script-revisited/9847)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 3\
**Last updated:** [July 24, 2026, 6:34pm UTC](https://discourse.hookproductivity.com/t/the-firefox-integration-script-revisited/9847 "2026-07-24T18:34:22Z")

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Dealing with Firefox I found that its integration script did not handle file URLs properly. Why file URLs? Most people are probably not aware that you can use most browsers (among them iCab and especially Firefox) as on…

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## [A slew of bug reports - the browser window](https://discourse.hookproductivity.com/t/a-slew-of-bug-reports-the-browser-window/9846)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 10:40pm UTC](https://discourse.hookproductivity.com/t/a-slew-of-bug-reports-the-browser-window/9846 "2026-07-23T22:40:19Z")

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Hookmark Version 7.2.2 (6644; Integration v. 423), Sequoia latest, Intel I don’t know what to say but: Am I the only one seeing this? Basic functionality broken? I open the Hookmark Version 7.2.2 (6644; Integration v. …

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## [Sort Tags Alphabetically?](https://discourse.hookproductivity.com/t/sort-tags-alphabetically/9832)

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**Author:** [@arthurwerry](https://discourse.hookproductivity.com/u/arthurwerry)\
**Replies:** 3\
**Last updated:** [July 16, 2026, 5:38pm UTC](https://discourse.hookproductivity.com/t/sort-tags-alphabetically/9832 "2026-07-16T17:38:41Z")

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My Tags list is not automatically sorting alphabetically. The tags go from A to YouTube and then start over with A again. Under that, the bottom section of 15 tags is alphabetized from A to T independently of the top …

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## [How to contact Hookmark technical support](https://discourse.hookproductivity.com/t/how-to-contact-hookmark-technical-support/9810)

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**Author:** [@Harold\_Sjursen](https://discourse.hookproductivity.com/u/Harold_Sjursen)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 1:34am UTC](https://discourse.hookproductivity.com/t/how-to-contact-hookmark-technical-support/9810 "2026-06-26T01:34:00Z")

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After a recent return to Hookmark and purchasing (renewing, upgrading) my license. I am unable to perform many basic functions. I think the problem has something to do with my new-renewed licenses. Communcation with Pa…

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## [Hookmark not appearing in iCloud synced apps list](https://discourse.hookproductivity.com/t/hookmark-not-appearing-in-icloud-synced-apps-list/8836)

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**Author:** [@Quentin](https://discourse.hookproductivity.com/u/Quentin)\
**Replies:** 9\
**Last updated:** [June 25, 2026, 7:32pm UTC](https://discourse.hookproductivity.com/t/hookmark-not-appearing-in-icloud-synced-apps-list/8836 "2026-06-25T19:32:37Z")

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Hello, I’ve installed Hookmark on my MacMini M2 and my MacbookAir M1 (running Sequoia 15.3), and would like to sync the two. I’ve tried enabling sync via iCloud but I can’t get it to work - the app doesn’t appear in the…

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## [Hooked links number not shown properly for OmniOutliner documents](https://discourse.hookproductivity.com/t/hooked-links-number-not-shown-properly-for-omnioutliner-documents/9790)

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**Author:** [@anslogue\_man](https://discourse.hookproductivity.com/u/anslogue_man)\
**Replies:** 6\
**Last updated:** [June 9, 2026, 9:05am UTC](https://discourse.hookproductivity.com/t/hooked-links-number-not-shown-properly-for-omnioutliner-documents/9790 "2026-06-09T09:05:12Z")

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Today, I activated “Show current item’s number…” for the menu bar item. It usually works but not for OmniOutliner 6 documents. Is that a bug or am I just holding it wrong?

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## [Hookmark's Badge is interfering with Shortcuts security dialog](https://discourse.hookproductivity.com/t/hookmarks-badge-is-interfering-with-shortcuts-security-dialog/9776)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 10\
**Last updated:** [June 2, 2026, 4:58pm UTC](https://discourse.hookproductivity.com/t/hookmarks-badge-is-interfering-with-shortcuts-security-dialog/9776 "2026-06-02T16:58:23Z")

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After searching the web like a madman and trying all maintenance procedures that came to mind I more or less accidentally found that Hookmark’s badge interferes with Shortcuts security dialog (under OS 15.7.7 and most li…

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## [Hookmark isn't working in mac os 26.5](https://discourse.hookproductivity.com/t/hookmark-isnt-working-in-mac-os-26-5/9774)

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**Author:** [@Jomoens](https://discourse.hookproductivity.com/u/Jomoens)\
**Replies:** 2\
**Last updated:** [May 31, 2026, 1:14pm UTC](https://discourse.hookproductivity.com/t/hookmark-isnt-working-in-mac-os-26-5/9774 "2026-05-31T13:14:53Z")

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Hello, Since Mac OS 26.5 ^H show the toolbar but copying the link and accessing the menu isn’t possible. Any click doesn’t respond.

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## [Badge not repositioning on front application change](https://discourse.hookproductivity.com/t/badge-not-repositioning-on-front-application-change/9665)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 13\
**Last updated:** [May 4, 2026, 4:40pm UTC](https://discourse.hookproductivity.com/t/badge-not-repositioning-on-front-application-change/9665 "2026-05-04T16:40:59Z")

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I wonder if only I am seeing this (latest Sonoma, Intel-Mac). Turning on the badge icon, it many times appears at the right edge of the front window as advertised, but a similar amount of times it just stays where it is…

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## [No Linkable Item Found in BusyContacts](https://discourse.hookproductivity.com/t/no-linkable-item-found-in-busycontacts/3729)

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**Author:** [@jafish](https://discourse.hookproductivity.com/u/jafish)\
**Replies:** 13\
**Last updated:** [May 4, 2026, 7:10am UTC](https://discourse.hookproductivity.com/t/no-linkable-item-found-in-busycontacts/3729 "2026-05-04T07:10:18Z")

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I’m getting this error when I activate Hook on a selected contact in BusyContacts. Is this integration no longer supported? Any suggestions? macOS 11.5.2, Hook 3.2.1 integration 176, BusyContacts 1.6

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## [OmniOutliner 6 document in DEVONthink 4 not applicable in hookmark](https://discourse.hookproductivity.com/t/omnioutliner-6-document-in-devonthink-4-not-applicable-in-hookmark/9664)

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**Author:** [@anslogue\_man](https://discourse.hookproductivity.com/u/anslogue_man)\
**Replies:** 8\
**Last updated:** [May 4, 2026, 7:09am UTC](https://discourse.hookproductivity.com/t/omnioutliner-6-document-in-devonthink-4-not-applicable-in-hookmark/9664 "2026-05-04T07:09:13Z")

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I’m having a problem with Hookmark 7 and an OmniOutliner file that’s been imported into a DEVONthink database. Up until HM version 7, I could open the file in OmniOutliner 6 and launch the Hookmark window from there. Tha…

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## [Strange behaviour with Safari](https://discourse.hookproductivity.com/t/strange-behaviour-with-safari/9727)

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**Author:** [@chris1](https://discourse.hookproductivity.com/u/chris1)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 12:25am UTC](https://discourse.hookproductivity.com/t/strange-behaviour-with-safari/9727 "2026-04-28T00:25:52Z")

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Is there a bug affecting the way Hookmark 7.0.2 works with Safari 26.4? Existing links are OK and if I click the icon in the menu bar the link panel opens as expected. The problem is that the dropdown menu (below) is fro…

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## [Hookmark stops responding with Devonthink service active](https://discourse.hookproductivity.com/t/hookmark-stops-responding-with-devonthink-service-active/9648)

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**Author:** [@rainerc](https://discourse.hookproductivity.com/u/rainerc)\
**Replies:** 4\
**Last updated:** [April 28, 2026, 12:15am UTC](https://discourse.hookproductivity.com/t/hookmark-stops-responding-with-devonthink-service-active/9648 "2026-04-28T00:15:28Z")

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Hookmark stops responding or is responding very slow if Devonthink is active as a service in Hookmark. Steps to reproduce: Devonthink is installed on the machine open Hookmark select Settings → Services with the “+”-B…

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## [Hook with bear does not work](https://discourse.hookproductivity.com/t/hook-with-bear-does-not-work/8483)

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**Author:** [@shiveenp](https://discourse.hookproductivity.com/u/shiveenp)\
**Replies:** 5\
**Last updated:** [April 28, 2026, 12:05am UTC](https://discourse.hookproductivity.com/t/hook-with-bear-does-not-work/8483 "2026-04-28T00:05:53Z")

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Hello, Hookmark used to work with Bear in the past, but I was using apple notes for a while. I’m back to using Bear 2 but it doesn’t seem to be able to find anything to hook anymore. Am I doing something wrong or is th…

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## [Close and restart to refresh bookmarks?](https://discourse.hookproductivity.com/t/close-and-restart-to-refresh-bookmarks/9741)

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**Author:** [@deljones](https://discourse.hookproductivity.com/u/deljones)\
**Replies:** 2\
**Last updated:** [April 27, 2026, 11:30pm UTC](https://discourse.hookproductivity.com/t/close-and-restart-to-refresh-bookmarks/9741 "2026-04-27T23:30:07Z")

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Hello all I am using the PRO version of 7.0.2. When I bookmark a website, the bookmark doesn’t appear in the bookmark list. I have to close and restart Hookmark for the bookmarked site to appear in the list? This is n…

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## [Clean my Links not working](https://discourse.hookproductivity.com/t/clean-my-links-not-working/9735)

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**Author:** [@mrkwr](https://discourse.hookproductivity.com/u/mrkwr)\
**Replies:** 2\
**Last updated:** [April 23, 2026, 9:25am UTC](https://discourse.hookproductivity.com/t/clean-my-links-not-working/9735 "2026-04-23T09:25:32Z")

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As title. I’ve v7.0.2 installed, running on MacOS 15.7.4 I’ve tested it on multiple URLs including Amazon and others from various marketing emails that come with the usual tracking info – nothing gets cleaned. I’ve che…

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## [Energy usage very high?](https://discourse.hookproductivity.com/t/energy-usage-very-high/6727)

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**Author:** [@raghos](https://discourse.hookproductivity.com/u/raghos)\
**Replies:** 5\
**Last updated:** [April 10, 2026, 8:58pm UTC](https://discourse.hookproductivity.com/t/energy-usage-very-high/6727 "2026-04-10T20:58:50Z")

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I’m not sure when this started, but he energy usage of Hookmark seems very high lately…

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## [HookmarkBadge process has a HUGE memory leak](https://discourse.hookproductivity.com/t/hookmarkbadge-process-has-a-huge-memory-leak/9690)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 1\
**Last updated:** [April 6, 2026, 10:22pm UTC](https://discourse.hookproductivity.com/t/hookmarkbadge-process-has-a-huge-memory-leak/9690 "2026-04-06T22:22:54Z")

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Hi, when activating HookmarkBadge on my Sonoma Intel system it takes a reasonable 9,6 MB of memory. After 9 hours (with a lot of sleeping periods in between) the process becomes the top most leader of all processes on …

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## [Finder integration scripts' oddities](https://discourse.hookproductivity.com/t/finder-integration-scripts-oddities/9662)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 3\
**Last updated:** [March 17, 2026, 8:47am UTC](https://discourse.hookproductivity.com/t/finder-integration-scripts-oddities/9662 "2026-03-17T08:47:08Z")

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Hi, I am a very new user here - owning a Hookmark Pro licence for over a year but never having found the time to get acquainted to it. A couple of days ago I updated my licence and finally took the time to look into it. …

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## [Minor GUI glitch (1) (just the screen shot)](https://discourse.hookproductivity.com/t/minor-gui-glitch-1-just-the-screen-shot/9660)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 1\
**Last updated:** [March 16, 2026, 9:39pm UTC](https://discourse.hookproductivity.com/t/minor-gui-glitch-1-just-the-screen-shot/9660 "2026-03-16T21:39:04Z")

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## [Minor GUI glitch (2) (just the screen shot)](https://discourse.hookproductivity.com/t/minor-gui-glitch-2-just-the-screen-shot/9661)

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**Author:** [@hookmeupscotty](https://discourse.hookproductivity.com/u/hookmeupscotty)\
**Replies:** 0\
**Last updated:** [March 14, 2026, 11:53am UTC](https://discourse.hookproductivity.com/t/minor-gui-glitch-2-just-the-screen-shot/9661 "2026-03-14T11:53:28Z")

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## [Forklift Setapp not working](https://discourse.hookproductivity.com/t/forklift-setapp-not-working/9658)

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**Author:** [@bishblaize](https://discourse.hookproductivity.com/u/bishblaize)\
**Replies:** 1\
**Last updated:** [March 13, 2026, 7:12pm UTC](https://discourse.hookproductivity.com/t/forklift-setapp-not-working/9658 "2026-03-13T19:12:01Z")

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Hi, Forklift from SetApp isn’t working. Looking at the script I think the layout of menus has changed as the direct menu item “Copy Path to Clipboard” seems to have gone. It has been replaced by a “Copy Path” submenu un…

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## [Pinned shows count but nothing in view](https://discourse.hookproductivity.com/t/pinned-shows-count-but-nothing-in-view/9055)

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**Author:** [@octplane](https://discourse.hookproductivity.com/u/octplane)\
**Replies:** 5\
**Last updated:** [March 13, 2026, 5:36pm UTC](https://discourse.hookproductivity.com/t/pinned-shows-count-but-nothing-in-view/9055 "2026-03-13T17:36:38Z")

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Latest Hookmark version (Version 6.9 (6231; Integration v. 362) is showing one of my pinned item and an empty list in the bookmark view. Restarting the app fixes the view state (the pin is coming from sync with another m…

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## [Hookmark 7 stops reacting](https://discourse.hookproductivity.com/t/hookmark-7-stops-reacting/9615)

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**Author:** [@rainerc](https://discourse.hookproductivity.com/u/rainerc)\
**Replies:** 7\
**Last updated:** [February 28, 2026, 6:46pm UTC](https://discourse.hookproductivity.com/t/hookmark-7-stops-reacting/9615 "2026-02-28T18:46:16Z")

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I installed Hookmark 7 but as soon as I call Hookmark and select an action (copy link, create new note, create new pdf) Hookmark stops reacting. I was able to create a new PDF with Hookmark but afterwards it stopped to w…

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## [Hookmark settings dialog cut off](https://discourse.hookproductivity.com/t/hookmark-settings-dialog-cut-off/9642)

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**Author:** [@rainerc](https://discourse.hookproductivity.com/u/rainerc)\
**Replies:** 1\
**Last updated:** [February 28, 2026, 6:34pm UTC](https://discourse.hookproductivity.com/t/hookmark-settings-dialog-cut-off/9642 "2026-02-28T18:34:06Z")

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when I open the settings dialog, the upper part of the dialog window is “cut off”. Example for Settings → Services: Example for Settings → Email: Example for Settings → Notes: Steps to reproduce (use exact o…

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